Managing Suggestions
Key
| Key | Description |
|---|---|
< > | Required |
[ ] | Optional |
Note: The above placeholders are not required. They are simply to show you what the required fields are. The bot will tell you what fields are required.
| = Means "or"
administrator = A user with the Manage Server permission
Overview
Managing suggestions is simple. Each suggestion is assigned a Suggestion ID (sID). From there, staff members can either resolve, or add a note to a suggestion with the sID. The sID is located in the footer of each suggestion:
acollierr17
Bring out Wumpus to meet the fans!
You can also find the sID in the message the bot sends after you send a suggestion.
Please wait until it gets approved or rejected by a staff member.
Your suggestion ID (sID) for reference is
However, you won't have to worry too much about trying to remember IDs. The bot will autocomplete the suggestion ID as you type it out!
Suggestion Threads
If enabled, you can have the bot automatically create threads when a new suggestion is submitted as well as have them automatically archived when a suggestion is approved or rejected. View the respective configuration sections for more information.
Slash Command Permissions
By default, only users with "Manage Server" permissions can manage suggestions. However, if you want other staff members to have access to these commands, the following steps can be followed:
- Navigate to your guilds settings page. This is "Server Settings" in the dropdown.
- Click "Integrations".
- Under "Bots and Apps" click on "Suggestions Bot".
- Click on the command you wish to edit, for this example select "/resolve".
- Select "Add roles or members" to edit who can use the command.
- Select the roles or members you want before clicking "Add".
- Under the menu post selection you can now add or remove permissions for those selected items.
- Click "Save".
- Repeat for all commands you want to change.
If you are editing one of the following commands, we recommend also editing the others.
Group one:
/resolve/approve/reject/queueResolve Suggestion
Group two:
/setup/configure/blocklist
Due to Discord restrictions, this cannot be done on Discord Mobile at the time of writing
You can read the official Discord page here.
Resolve Suggestions
Suggestions are resolve using the sID. Once you have it, run the command /resolve <sID> and fill in the form.
If you opt'd to approve the suggestion for example, the following series of actions will happen:
- The suggestion will update as "Approved" in the suggestions channel and its results will be logged.
- The user will receive a DM that you approved their suggestion.
- The results of that suggestion will be posted to the suggestion logs channel.
- If a response has been added, that will be displayed in the results message.
- If the suggestion has a thread attached, it'll automatically be archived if enabled in the configuration.
Currently, the following resolution options are available:
- Approve
- Reject
- Implemented
- Duplicate
All of these options can be used in the /resolve command. For backwards compatibility we also have /approve and /reject to approve and reject suggestions without a modal.
Bring out Wumpus to meet the fans!
An optional response may also be left on suggestions when approving:
Bring out Wumpus to meet the fans!
Thank you for supporting Wumpus!
If you enabled DM responses and the user has enabled them, they will receive a DM that their suggestion has been approved.
Your suggestion ID (sID) for reference is
It seems like a lot, doesn't it? It really isn't, because it all happens in the matter of seconds!
Suggestions Logging
When a suggestion is approved or rejected, the following information will be logged:
- the results (this is from the vote count collected via the vote buttons)
- the suggestion
- the submitter
- the staff member that approved or rejected the suggestion
- the sID
- the response (if one was given)
Your suggestion ID (sID) for reference is
If you wish to set up the suggestion logs channel, you may refer here.
Clearing Suggestions
There may be a time when you have a duplicate or bugged suggestion. In this instance, the suggestion message may clog up your channel, or the suggestion ID may clog up auto-complete.
Due to this issue, we introduced the /clear command to help manage these suggestions. Provide the suggestion ID or select it from auto-complete to execute the command.
Optionally, a response note on why it was cleared may be added to the suggestion via the response option. At this time, this response is internal and can't be viewed.